Miscellaneous Words of Appreciation
"Thanks for the help today. Once again your depth of knowledge really amazes me."
"I wanted to take a minute to let you know how valuable Paul is to our survival and well being." "He has been an immense help regardless of the issues I ask him to handle. He'll take a stab at any problem and has yet to be defeated!"
"Technical ability aside, [Paul] is a pleasure to work with. His patience has been tested here and he's always been delightful. He does a great job of translating the impossible, documenting instructions etc. He's prompt in helping in crisis, he lets me know when he is going to be unavailable for an extended period of time, in other words, he's pretty unbelievable!
I really don't know what we would do without him."
"I want to take this opportunity to say that we all enjoyed working with you and appreciate your professional and helpful attitude as well as your technical skills. I know there will be a few more bumps as we go through the next week or two, but overall I think with your planning, this conversion went extremely smooth."
"Thank you! Your help and outstanding customer service is truly appreciated."
"You are flat out amazing...I didn't expect that maintenance done right away at all and you followed up with me anyway!
Also, you were busy helping a friend who needed some help. That means you have a pretty good grasp of priorities to me.
(This was in response to a note from the consultant to the customer, explaining why the requested maintenance was not done right away.)
"With our current automated updates, our firewall protection and having a watchful tech like Paul, I feel that we are doing what needs to be done to maintain security and stability for our computer system."
"Highest compliments to you by the way. Unlike any of the other guys I've tried to work through this with, nothing stumped you. If you want a greater compliment, find one and I'll sign it."